Privacy policy

PRIMALA WHOLESALE

At Primala Wholesale Ltd., we strive to deliver exceptional products and services to you. We greatly appreciate your business and, above all, your loyalty. We understand the importance of privacy, which is why we have developed this Policy to clarify our practices concerning the personal data we collect from you or about you. This includes data collected on our website, as well as through other written or verbal communications. Our Policy explains how we use your data and outlines your privacy rights.

Our Commitment to Privacy

We are committed to ensuring the safety and privacy of your data. We will not sell your data to third parties. Our collection and processing of your personal data are based on legitimate reasons and limited to what is necessary for normal business operations. The following are the reasons for collecting and processing your data:

  • Consent: You have given us permission to use your data in a specific manner.
  • Performance of Contract: We need to use your data to fulfil our contractual obligations, such as providing goods and services to you.
  • Legal Obligations: We may need to provide your data to law enforcement or other authorities to comply with legal requirements.
  • Legitimate Interests: We may process your data based on our legitimate interests, such as marketing activities, fraud prevention, debt collection, and ensuring the recovery of goods and funds owed to us. However, we will consider and respect your interests, rights, and freedoms.

Sharing Your Personal Data

  1. We will only share your personal data with trusted third-party suppliers and legitimate agencies, including:
  2. Agents and advisers who assist in managing your customer accounts, providing services, and collecting outstanding payments.
  3. HM Revenue & Customs, regulators, and other relevant authorities.
  4. Credit reference agencies.
  5. Fraud prevention agencies.
  6. Companies that you request us to share your data with.

Data Storage and Security Measures

Your personal data stored or processed electronically will either remain within the European Economic Area (EEA) or be securely transferred to trusted third-party providers outside the EEA. In such cases, we have contractual agreements in place that require these providers to demonstrate and maintain appropriate safeguards and a level of protection comparable to the standards within the EEA. Notable third-party providers outside the EEA include Google LLC. All physical media containing personal data is securely retained by Primala Wholesale Ltd. within the UK.

Data Retention Period

We will retain your data for as long as reasonably necessary, depending on the nature of the information provided.

Cookies

Cookies are a technology that allows websites to provide tailored information to users. They are small data elements sent to your browser by a website, which can be stored on your system. Our website does not utilise cookies, and you have the option to configure your browser to notify you about the receipt of cookies, enabling you to decide whether to accept them.

Should you have any further questions or require clarification on how we handle your personal data, please feel free to contact us.